There are not enough positive adjectives to describe the care given to my mother and I during the difficult transition from Mom’s independent living situation to assisted-living. When the Popenhagen’s first spoke to my mother and I, it was very evident that they cared about our feelings. Even with Mom’s dementia she was comforted by their visit. I know this because she told me so.
While packing, arranging and selling Mom’s belongings they were considerate of our feelings and they took such great care displaying, cleaning and researching the items. Diane and her assistant took the time to make Mom’s new apartment mirror her home as much as possible.
Careful handling of Mom’s belongings, showed us that Caring Transitions respected the situation and the items that were to be sold. We could see that Mark and Diane truly wanted to protect Mom’s belongings and at the same time they wanted to get the best prices possible because they knew the money would be going toward her care.
Mark, Diane and their assistant had a calm, warm, peaceful presence and it took such a load off of my mind to know that they were handling everything, and we felt we could trust them explicitly. There are so many other wonderful things they did for us.
Mark and Diane are perfect for this kind of work and I wish them the very best. If you choose to use their services you will not be disappointed.
-- Diane W., Kearney, MO
When my Mother died following a surgical procedure, I was completely devastated. In addition to dealing with my loss, I was soon to find that I had a very big problem. My mother died in Kansas City, and I lived in Raleigh, NC. My wife, myself and my son had 7 days to plan my Mother’s funeral and figure out what to do with all of her belongings. I called nearly every option that I could think of, looking for help. At a time when we were filled with loss and grief, we could not find anyone willing to help us empty my Mother’s house.
Antique dealers, auctioneers, etc. all said basically the same thing "there’s not enough money in her possessions to interest us." In fact the best offer we got was from one individual that said he could do part of the job, for several thousand dollars - and still not solving our situation. We were beginning to lose hope at a very vulnerable time.
At 7am, 2 days before we were to fly out, Mark Popenhagen, Caring Transitions came to meet us at my Mothers apartment. From that point forward, Mark took care of every detail and every new problem that arose. All on his own, all with us back in NC. All honestly and professionally.
He did everything and more than he promised. He came to my family's rescue when nobody else even cared, and his company helped us financially better than we could have ever expected.
-- Tom B., Raleigh, NC